Enterprise systems & managed services

Systems that actually
go live — and stay live

Founded in Singapore in 2016, we design, build and operate business-critical systems for manufacturing, logistics, energy and public-sector clients across Southeast Asia. No concept decks — only systems that pass acceptance and keep running.

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Marina Bay, Singapore · ISO 9001 · ISO/IEC 27001 · CMMI Level 3

2016Founded in Singapore
180+Projects delivered
64Engineers & support staff
99.95%Platform availability

About us

An engineering team that stands behind its deliveries

Headquartered at Asia Square Tower 1 in Marina Bay, with a regional delivery centre in Kuala Lumpur opened in 2026. Of our 64 staff, 71% are engineers; the leadership team averages 11 years in enterprise delivery. We work mostly with precision engineering, logistics, energy and public-sector clients in Singapore and Malaysia.

Documented by default

Requirements, design, testing and go-live each pass a formal review. Every artefact and change record is archived and auditable.

Measured, not promised

Business metrics are agreed before kickoff, and the project closes against those metrics — not against a calendar.

Long-term stewardship

24×7 coverage with four severity levels. The original project team stays responsible for maintenance and release work.

Solutions

Four practices, one delivery lifecycle

Cloud & Infrastructure

Hybrid cloud architecture, containerisation and network hardening — resilience and elasticity at a cost you can forecast.

  • Hybrid cloud
  • Kubernetes
  • Observability
  • Security hardening

Enterprise Software

Custom MES, ERP and CRM builds plus internal systems, integrated with your existing platforms and master data.

  • MES
  • Business platforms
  • Workflow engines
  • System integration

Data & Analytics

Data governance, metric definitions and management reporting that turn scattered operational data into decisions.

  • Data governance
  • Metric layers
  • Management dashboards
  • Self-service analytics

Managed Services

Onsite and remote support combined: day-to-day operations, incident handling, release management and capacity planning.

  • 24×7 monitoring
  • Four-tier SLA
  • Release management
  • Capacity planning

How we work

The same discipline on every engagement

  1. 01

    Discovery

    Onsite workshop on processes and data, producing a requirements list and explicit scope boundaries.

  2. 02

    Design

    Architecture, delivery path and acceptance metrics, signed off in writing before build starts.

  3. 03

    Build

    Two-week iterations, each ending in a running release your team can test and accept.

  4. 04

    Go-live

    Data migration, load testing and user training, accepted item by item against agreed metrics.

  5. 05

    Operate

    Warranty period with SLA-backed monitoring, incident response and planned releases.

Case studies

Delivered on live production floors

Precision Engineering · Jurong, Singapore

MES consolidation for a precision components maker

Six production halls and 420 machines connected to a single shop-floor data model, unifying work-order and quality reporting.

Work-order cycle time
+38%
Data reporting latency
< 5s

Regional Logistics · Tuas, Singapore

Data platform for a regional 3PL operator

Order, shipment and settlement domains consolidated into one platform handling 120,000 consignments a day, powering dashboards and automated reconciliation.

Reconciliation effort
−60%
Reporting freshness
T+0

Public Sector · Singapore

Long-term managed services for a public service platform

Operations, release management and security patching under a four-tier SLA, with more than 2,400 tickets handled over three years.

Annual availability
99.95%
Mean time to restore
18min

Client names are withheld under non-disclosure agreements. Figures are taken from signed acceptance reports and monthly operations reviews.

Accreditations

Independently verifiable credentials

  • ISO 9001:2015Quality management · software delivery and services
  • ISO/IEC 27001:2022Information security management system
  • CMMI Level 3Software capability maturity · reappraised Oct 2026
  • Data Protection TrustmarkIMDA Singapore · valid to 2027

News

Company updates

CMMI Level 3 reappraisal completed

The appraisal covered requirements management, project monitoring and configuration management, with no major non-conformities.

Kuala Lumpur delivery centre opens

Twelve engineers onboarded, supporting implementation and remote operations for clients across Malaysia and the wider region.

We are hiring

Backend engineers (Java), implementation consultants and site reliability engineers — Singapore and Kuala Lumpur.

Apply — careers@new520.cc

Contact

Tell us the problem.
We will bring the engineers.

Enquiries received between 09:00 and 18:00 SGT are assigned a solution engineer within one business day.